Terms & Conditions

Last updated: March 21, 2025

These Terms and Conditions ("Terms") govern your access to and use of the website located at notchai.in (the "Website") and any services offered by NotchAI ("we", "us", or "our"), a technology company based in Tamil Nadu, India. By accessing or using our Website, or by engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website and do not engage our services.

1. Acceptance of Terms

By accessing this Website or contacting us regarding our services, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms and all applicable laws and regulations. If you are accessing the Website on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

These Terms may be updated from time to time. The most current version will always be available at this URL, with the "Last updated" date revised accordingly. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Services

NotchAI provides technology services including but not limited to:

• AI solutions: large language model (LLM) integrations, retrieval-augmented generation (RAG) pipelines, and intelligent automation systems.
• Full stack software development: web applications, backend APIs, and data pipelines using modern frameworks and cloud-native architectures.
• Web and mobile application development: cross-platform and native mobile apps for iOS and Android.
• Cloud services: architecture design, implementation, and management on Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure.
• Workflow automation: business process automation, third-party integrations, and productivity tooling.

The Website serves as a marketing and informational platform. Specific terms governing individual service engagements will be set out in separate project agreements or statements of work ("SOW") entered into between NotchAI and the client.

3. Website Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website. You must not:

• Use the Website in any way that breaches applicable local, national, or international laws or regulations.
• Transmit unsolicited commercial communications (spam).
• Attempt to gain unauthorised access to any part of the Website, its server, or any system connected to it.
• Engage in any conduct that could damage, disable, overburden, or impair the Website or interfere with any other party's use of it.
• Use any automated tools, bots, scrapers, or similar technology to access or extract data from the Website without our prior written consent.
• Introduce viruses, trojans, worms, logic bombs, or other malicious or harmful code.
• Reproduce, duplicate, copy, sell, or exploit any portion of the Website for commercial purposes without express written permission from NotchAI.

4. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, source code, and software — is the property of NotchAI or its content suppliers and is protected by applicable intellectual property laws in India and internationally.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website content for your personal, non-commercial use only. This licence does not permit you to:

• Modify or copy the materials for any purpose other than personal use.
• Use the materials for commercial purposes or for any public display.
• Remove any copyright, trademark, or other proprietary notices from the materials.
• Transfer the materials to any other person or "mirror" the materials on any other server.

Our name, logo, and tagline "Innovation, One Notch Higher." are trademarks of NotchAI. You may not use them without our prior written consent.

With respect to client projects, intellectual property ownership in deliverables will be governed by the applicable project agreement or SOW. Unless otherwise expressly agreed in writing, NotchAI retains ownership of all general frameworks, tools, libraries, and methodologies developed independently of any specific client project.

5. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis without any representations or warranties, express or implied. To the fullest extent permitted by applicable law, NotchAI expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranty that the Website will be uninterrupted, timely, secure, or error-free.
• Any warranty as to the accuracy, reliability, completeness, or currency of any content on the Website.
• Any warranty that the Website or its servers are free of viruses or other harmful components.

Information published on this Website is for general informational purposes only. It does not constitute professional advice. You should not rely on it as a basis for any decision without seeking independent professional advice appropriate to your specific circumstances.

6. Limitation of Liability

To the maximum extent permitted by applicable law, NotchAI, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, goodwill, or business opportunities, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Website.
• Any content on the Website or obtained through the Website.
• Unauthorised access, use, or alteration of your transmissions or content.
• Any third-party conduct or content on the Website.

In no event shall NotchAI's total liability to you for all claims arising out of or relating to the use of the Website exceed the amount, if any, paid by you to NotchAI in the three months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you to the extent they are prohibited or restricted by applicable law.

7. Third-Party Links and Content

The Website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. NotchAI has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Inclusion of any link does not imply endorsement by NotchAI of the linked site or its operator.

8. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy.

9. AI Chatbot Disclaimer

Our Website includes an AI-powered chat assistant. This assistant is provided for general informational and navigational purposes only. Responses generated by the AI assistant do not constitute professional advice, commitments, or binding representations by NotchAI. Always verify important information by contacting us directly at admin@notchai.in. NotchAI is not liable for any actions taken based on information provided by the AI assistant.

10. Indemnification

You agree to indemnify, defend, and hold harmless NotchAI and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of or access to the Website; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you submit to us.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

If any dispute cannot be resolved amicably, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The arbitration shall be conducted in English, and the seat of arbitration shall be Tamil Nadu, India.

12. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any applicable project agreements or statements of work, constitute the entire agreement between you and NotchAI regarding your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties relating to the Website.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: admin@notchai.in
• Company: NotchAI
• Location: Tamil Nadu, India
• Website: https://notchai.in